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The senior management of Stewart Travel has over 30 years of experience in the travel industry. We have implemented, and serviced some of the largest corporate accounts in the USA. This experience gives Stewart Travel the business knowledge, industry understanding, and expertise to deliver quality services to our customers. The Stewart Travel management team has built very strong relationships with the airlines, the hotel industry, car rental companies, and other travel industry suppliers.
Stewart Travel understands that our customer’s ultimate objective is to stay ahead of their competition while being as profitable as possible.
Stewart Travel will develop a business travel program that will:
► Evaluate your travel needs, and the potential for cost reduction.
► Benchmark this information against companies with similar travel needs and patterns.
Stewart Travel’s ability to deliver a consistent high level of performance to our customers is derived from this management process. This process is not a rigid document that hangs on our walls or resides in our personnel manual. More accurately, it is a reflection of our people, and their ability to understand, and capitalize on the needs of our customers, changes in market conditions, and new technologies. It has been the efforts of our people working within our this the management process that has enabled Stewart Travel to deliver to our diversified customer base the highest level of customer satisfaction in every phase of the travel process.
PEOPLE: Stewart Travel provides designated travel counselors to our customers. They are experts in all phases of travel, and will manage travelers' reservations from beginning to end.
SERVICE: Stewart Travel is dedicated to making business travel as simple, painless, and worry-free as
possible. We provide superior service 100 percent of the time around the clock, around the world.
CONSORTIUMS: Stewart Travel belongs to two of the largest consortiums, and associations in the
North America. These associations have over 20 billion dollars in buying power.
TECHNOLOGY: Stewart Travel has refined various software packages in order to provide our customers with the latest in travel related technology. We provide customized software and software products that provide advanced travel information technology. We cut through the complexity of today's business travel environment and add measurable value to your business travel needs.
AIRFARE TECHNOLOGY: Stewart Travel has developed special airfare search procedures to manage airfaring. This is a combination of different airfare technologies, reservation management system enhancements, and quality control assurances.
AIRFARES: Stewart Travel provides the best possible airfares, and will "show proof" that a verifiable low airfare search was made regardless of what class of service was requested.
HOTELS: Stewart Travel, through our consortiums and other associations provide our client base with more than 40,000 hotel properties Worldwide. Over 90 percent of all hotel rates we quote are, negotiated, discounted corporate, special promotional, guaranteed or preferred hotel rates. One of the most important elements in the formation of this program is the Stewart Travel Counselors who are allowed to take the time to find the best possible hotel rate at the lowest possible cost. Time is money, and we spend the time to save you money when making hotel reservations.
CARS: Stewart Travel provides our customers with a special car rental rate programs with Alamo, Avis, Budget, Hertz, and National Car Rental. Stewart Travel has a combination of special car rental rates specially negotiated car rental rates, and discounts through our consortiums. Stewart Travel uses a combination of the above sources to get the best possible car rental rates
QUALITY CONTROL: Stewart Travel quality controls every reservation with a checklist system that ensures accuracy, and adherence to corporate travel policy.
MANAGEMENT REPORTS: Stewart Travel provides a variety of Management Reports in both text
and color graph formats. These reports include but are not limited to individual, and summary data, costs, amounts saved, percentages saved,and a breakdown of total air, hotel, and car expenditures. We provide Management reports that track, reconcile, and report business travel, as well as provide a detailed analysis of travel patterns, and expenditures that reveal travel trends,
savings analysis, travel policy compliance and provide compiled data for forecasting,
budgeting and cost effectiveness.
INTERNATIONAL TRAVEL: When an international reservation is made, We provide travel expert in international destination planning, international airfaring, hotel information, and car rental procedures. Stewart Travel provides guidance to local customs of the area being visited, and exchange procedures, rates, and regulations.
SECURITY/CONFIDENTIALITY: Stewart Travel understands the need for protecting the confidentiality of corporate activities. All travel is handled on a strictly confidential basis, and no information about personal or corporate travel arrangements will ever be released without approval.
VISA/PASSPORTS: Stewart Travel has the international expertise to assist in securing proper documentation for overseas travel.
TRAVEL POLICIES: Stewart Travel can assist in the development and implementation of a uniform corporate travel policy. When a company has fair and concise travel guidelines, it promotes everyone's cooperation in controlling travel costs.
24-Hour WORLDWIDE SERVICES: Stewart Travel provides 24-hour worldwide business travel services that will keep your business in business while traveling 24 hours a day, 7 days a week, 365 days a year, not just in the USA but around the world.
For more information regarding our Business Travel Management Program, please call Mary Ann Janis at 800-766-7305, or e-mail her at sts@tm.net.
DOCUMENT DELIVERY: Stewart Travel provides daily delivery of airline tickets, via Electronic Ticketing, Paper Tickets, Local Courier, Federal Express, or similar Quality Express Service offering standard overnight, or priority service.
TOLL-FREE NUMBERS: Stewart Travel provides a toll-free number to our local office in Commerce, Michigan for your business travelers convenience. Stewart Travel provides a special toll-free number in order to access our 24-hour reservation center, and toll free numbers around the world.
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